Welcome to Alex Trend Flooring. These terms and conditions outline the rules and regulations for using our services. By engaging with Alex Trend Flooring, you agree to the following terms and conditions. Please read them carefully.
1. General Terms
1.1 Alex Trend Flooring provides flooring and tiling services to residential and commercial clients.
1.2 By hiring our services, you agree to be bound by these terms and conditions.
1.3 We reserve the right to update or modify these terms at any time without prior notice. It is your responsibility to review this page periodically for any changes.
2. Services
2.1 Our services include but are not limited to commercial tiling, residential tiling, bathroom renovations, and wetroom installations.
2.2 The scope of work will be detailed in a written contract or estimate provided prior to the commencement of the project.
2.3 Any additional work outside the agreed scope will require a new quotation and client approval.
3. Estimates and Payments
3.1 All estimates are valid for 30 days from the date issued.
3.2 A deposit may be required before the commencement of work.
3.3 Payment terms will be outlined in the invoice or service agreement and must be adhered to.
3.4 Late payments may incur additional fees.
4. Customer Responsibilities
4.1 The client is responsible for providing clear access to the work area.
4.2 The client must remove personal items, furniture, or other obstructions before work begins unless otherwise agreed.
4.3 Any pre-existing conditions or issues affecting the work area must be disclosed before the start of the project.
5. Project Completion and Satisfaction
5.1 We aim to complete all projects within the agreed timeframe, subject to unforeseen delays.
5.2 Upon project completion, the client will inspect the work and confirm satisfaction.
5.3 If the client identifies any issues, they must notify us within seven days of completion for resolution.
6. Warranty and Liability
6.1 We provide a warranty for our workmanship, the duration of which will be specified in the service agreement.
6.2 The warranty does not cover damage caused by improper maintenance, misuse, or external factors beyond our control.
6.3 Alex Trend Flooring is not liable for delays or damages caused by third-party suppliers or contractors.
7. Cancellations and Refunds
7.1 The client may cancel a project by providing written notice. Cancellation fees may apply depending on the project stage.
7.2 Deposits are non-refundable unless otherwise specified in the agreement.
8. Health and Safety
8.1 Our team follows strict health and safety guidelines during all projects.
8.2 The client must ensure a safe working environment, free from hazards, for our team.
9. Privacy
9.1 Any personal or business information provided by the client will be used solely for project purposes and will not be shared with third parties without consent.
9.2 For more details, please refer to our Privacy Policy.
10. Governing Law
10.1 These terms and conditions are governed by the laws of Ireland.
10.2 Any disputes arising from these terms will be resolved in accordance with Irish law.
11. Contact Us
If you have any questions regarding these terms and conditions, please contact us:
Alex Trend Flooring
Email: info@alextrendflooring.ie
Phone: 0877383147
By engaging with Alex Trend Flooring, you acknowledge that you have read, understood, and agree to abide by these terms and conditions.